Right for you to cancel your contract
In accordance with our terms and conditions you may cancel your order with us for the products you order at any time up to the end of the eighth day from the date you receive the ordered products. You do not need to give us any reason for cancelling your order nor will you have to pay any penalty. This right of cancellation shall not apply to business or corporate purchasers who must have a lawful reason for cancellation.
After you notified us that you are cancelling your order, any sum debited from your credit card will be re-credited to your account as soon as possible, certainly within 30 days of your order. If you are a business or corporate purchaser and have lawfully cancelled your order but have not paid by credit card you will be refunded by cheque or again within 30 days of your order.
We like to stick to what we’re good at – producing excellent chocolate. If you were sent chocolates, with which you are not entirely happy with, we would like to hear about it. If you’re not 100% happy with our products or we miss an important delivery date, we guarantee to immediately put it right – refunding or replacing as appropriate.
And if you include your postcode and order number, then we can put it right all the quicker!